FAQs

This page contains a list of frequently asked questions and, if there are any, answers to them.

Please also see the "Frequently Asked Questions" thread in the "Help & Tips" section of the inTouch discussion forum for official statements from Sony.

What is the concept software?
The concept software is an alternative ROM from Sony currently available on the Sony Xperia X (currently latest Android version: Nougat) and the Sony Xperia Z3/Z3C (currently latest Android version: Marshmallow). It is an initiative from Sony where the consumer has a more active roll in the development process of the software. Users can choose to receive more frequent updates (in the best case about once a week on experimental track) or less frequent updates (presumably once a month on stable track).

How can I get the software?
For Xperia X you can join the concept by downloading the Concept installer from Google Play Store. Once you have registered in the app, a software update notification will appear (within ~24 hours) from which you can install the software.

For Xperia Z3/Z3c you need to dowload and install Connect Installer PC/Mac Program.

Please note that all user data will be removed when you update.

How do I go back to the stock Sony ROM?
To remove the concept from your phone you perform a software repair via the Xperia Companion.

Please note that all user data will be removed when you do repair.

What happens to my warranty when I install the Concept Software?
According to Sony, your warranty isn't affected by installing the concept software. Team members have also previously stated that they will help if having the concept installed leads to any problems with the warranty.